Avira

Frequently Asked Questions

How do I apply for an apartment?

Applications can be completed entirely online through our community website. Simply create an account, select your preferred floor plan, and submit the $50 application fee alongside a $500 holding deposit to secure your new residence.

What income, credit, and screening qualifications are needed to apply?

Applicants must provide verifiable income equaling at least three times the monthly rent. We accept various forms of documentation, including recent paystubs, tax returns, or offer letters, ensuring a streamlined approval process for your impeccably created home.

How long does the application approval process typically take?

The application approval process typically takes anywhere from immediately upon submission to 72 hours. This efficient turnaround allows you to quickly finalize your moving plans and secure your sophisticated new space.

What are your available lease terms and lengths?

We offer flexible lease terms ranging from 6 to 13 months. This highly adaptable structure allows you to select a timeframe that perfectly suits your daily routine and lifestyle needs.

What is the total estimated cost due at move-in (deposits & fees)?

Move-in costs include your first month's rent, a standard security deposit, and a community amenity fee. These initial payments grant you full access to our premium lifestyle advantages and beautifully maintained grounds.

Are security deposits refundable?

Security deposits are refundable within 30 days after move-out, minus any assessed property damages or final utility charges. Please note that the initial $500 holding fee becomes non-refundable if the lease is canceled prior to move-in.

What is the penalty for breaking a lease, or do you allow lease transfers?

Breaking a lease requires a 60-day written notice accompanied by a buyout fee equal to two months of rent. Additionally, any prior concessions or broker fees must be fully repaid at the time the notice is submitted.

Are pets allowed, and what are the restrictions/fees?

Our community welcomes up to two pets per residence, accommodating cats and dogs under 100 pounds. While certain breed restrictions apply, your four-legged family member will enjoy our dedicated on-site pet spa.

Is renter's insurance required?

Renter's insurance is required for all individuals living in the community. This straightforward policy ensures your personal belongings remain fully protected while you enjoy a premium synergy of home and hospitality.

Is this a smoke-free community?

Our entire property is a completely smoke-free environment. This strict policy helps maintain a clean, airy atmosphere throughout our refined community offerings and private living spaces.

What is the policy on subletting or Airbnb/Short-term rentals?

Subletting and short-term rentals, including Airbnb, are strictly prohibited across the entire property. This rule is enforced to consistently preserve the security and exclusive boutique-style privacy of our neighborhood.

What is the guest policy for overnight stays?

Guests may stay overnight for up to 14 days, after which they must be officially added to the lease agreement. Residents must accompany their visitors at all times, with a maximum of two guests allowed in the amenity spaces simultaneously.

Do you offer virtual, self-guided, or in-person tours, and how do I schedule one?

Prospective residents can easily schedule personalized in-person tours, or explore the property remotely via 360-degree virtual layouts and FaceTime walkthroughs. Simply visit our website to arrange a viewing of our flawlessly designed floor plans.

How do I handle maintenance requests?

Maintenance requests can be quickly submitted online through the Entrata resident portal. Our dedicated on-site team provides prompt, peerless service to ensure your home operates perfectly.

How do I pay rent? Can I pay online?

Rent payments can be made conveniently online through the resident portal or by dropping off a physical check at the management office. This highly flexible system is designed to support an effortless, upscale routine.

What utilities are included in the rent?

Trash, water, and sewer services are automatically included in your monthly rent. Residents are responsible for setting up their own internet connection, Electricity usuage and any applicable parking fees.

Which providers are available for internet and cable?

Residents have the absolute freedom to choose their preferred internet and cable providers. This allows you to customize your high-tech entertainment and home office connectivity exactly to your personal specifications.

What appliances and finishes are included in the kitchen?

Kitchens feature sleek cabinetry equipped with a premium stainless steel refrigerator, microwave, oven, and dishwasher. These refined finishes create an exquisite culinary workspace for daily cooking or entertaining.

What general features and finishes are standard in the apartments?

Every residence features an open-concept layout highlighted by floor-to-ceiling windows and panoramic city skyline views. These striking architectural details provide a stunning visual backdrop for your daily routine.

What type of flooring do the apartments have?

The main living areas are outfitted with sophisticated wood-style flooring. This elegant foundation is both beautiful and exceptionally easy to maintain year-round.

Is laundry included in the apartment?

An in-home washer and dryer are included standard in every residence. This convenient setup allows you to manage laundry on your own schedule without ever leaving your thoughtfully appointed space.

Do the apartments have A/C or specific climate control?

Every apartment includes individual climate control featuring central air conditioning and heating. This advanced system ensures your personal environment remains completely comfortable regardless of the outside weather.

Does the apartment have extra storage space?

Residences feature expansive custom closets, with generous walk-in options available in select floor plans. Additional dedicated bike storage is conveniently accessible downstairs in the community garage.

What other community amenities are available?

Our community features a club-quality fitness center, a rooftop pool with a sundeck, and professional co-working spaces. Residents also enjoy 24-hour concierge support, an on-site pet spa, and a landscaped lawn equipped with an outdoor movie screen.

What are the hours for the pool, gym, and clubhouse?

The outdoor pool, sundeck, and various recreational spaces are open daily from 8:00 a.m. to 10:00 p.m., while the locker rooms open as early as 3:00 a.m. Dedicated bike storage remains securely accessible 24 hours a day for your convenience.

Does the community host resident social events?

We host regular monthly social events specifically tailored to our community members. This highly curated calendar offers consistent opportunities to mingle and connect within our refined amenity spaces.

Is the apartment set up for remote work?

Remote workers can utilize our dedicated co-working spaces or relax in the resident lounges during the day. Additionally, we offer specific floor plans featuring dens that perfectly accommodate a private home office.

Is the building secured or controlled access?

The property utilizes advanced controlled access systems for all building elevators. This essential feature ensures a secure and private environment for everyone returning to their homes.

What is the parking situation (including EV charging)?

Residents have direct access to an underground, structured parking garage located on-site. Additional paid public parking options are readily available nearby for added commuter flexibility.

Where do guests park, and do they need a permit or pay a fee?

Guests may utilize the payable public parking facilities and surrounding surface lots near the community. No special community permits are required to park in these easily accessible municipal spaces.

How do I get my packages (is there a locker system)?

Package deliveries are securely held behind the front desk rather than in a locker system. You will receive an instant digital notification via the Entrata app whenever an item arrives for easy, stress-free pickup.

Are the apartments ADA accessible, and do the buildings have elevators?

The building is fully equipped with elevators, and we offer select floor plans designed specifically for ADA accessibility. Please contact our leasing team to discuss availability for these thoughtfully designed layouts.

Is there a freight elevator available for moving?

A dedicated freight elevator is available for residents to use during their move-in process. You can easily reserve this space in advance through the management office to ensure a streamlined arrival.

How is the soundproofing between floors (e.g., concrete)?

Each residence is constructed with solid concrete flooring between levels. This deep consideration for detail minimizes noise transfer and promotes a consistently quiet, peaceful living environment.

Are the windows operable?

The expansive floor-to-ceiling windows are fully operable, opening a few inches to allow fresh air inside. This excellent feature lets you enjoy gentle cross-breezes while taking in the stunning city skyline.

Do you have a loading zone for food/grocery delivery?

A dedicated loading zone for food and grocery deliveries is conveniently located right at the front desk. This thoughtful setup allows couriers to drop off your orders quickly and securely.

What are the closest options for grocery and dining?

Situated directly in Schuylkill Yards, our community places you moments from a curated food hall and dynamic retail options. This prime location ensures exceptional dining experiences are always just a short commute away.

How close is the property to major highways, commuter routes, or specific major employers?

Located adjacent to Amtrak's 30th Street Station, the property is incredibly well-connected to University City’s medical centers, educational institutions, and SEPTA transit lines. This central positioning makes daily commuting highly efficient.

Is public transportation easily accessible?

Public transportation is exceptionally accessible, with the 30th Street Station transit nexus positioned securely nearby. This direct route gives you instant connectivity to the greater metropolitan area.

What schools and school districts are in the area?

Located in the 19104 zip code, the community is surrounded by highly rated local schools and prestigious institutions like the University of Pennsylvania and Drexel University. This makes our student-focused community an ideal logistical base for academic pursuits.